CI: Details

1. From the navigation pane, select ITSM > Configuration Management > Configuration Items. The Configuration Items window displays.
2. From the navigation pane, select Configuration Management > Configuration Items. The Configuration Items window displays.
3. Select a record in the list. A new window opens, and the Details tab displays.
4. From the Select Actions drop-down list, choose any of the following actions.
  The drop-down list actions change based on the type of blueprint. Therefore, not all actions may be listed below as blueprints may be added or changed from time to time.
Add Property
Copy to Cherwell
Copy to Ivanti
Copy to ServiceNow
Enable/Disable Editing
Delete
Get Config File
Merge CI
Process ADM
Rescan Now
Usage Report

 

Related Topics

Configuration Items
New Configuration Item

 

Other Functions and Page Elements

Version Control
Service Map
Save
Print